Opraite Support
Welcome to the Opraite support centre. We are here to make sure your operation runs without interruptions.
How can we help?
If you need technical assistance, set-up of new modules, payment hardware integration or help with your account, contact our team directly:
- Support email: support@opraite.com
- Phone: +351 930 422 117
- Support hours: Monday to Friday, 09:00 to 18:00 (Portugal time)
Manuals and Documentation
Active customers have access to detailed guides on integration, venue management and terminal set-up directly in the platform's admin panel.
Delete your account
In the app: Profile → Delete account. Without the app: opraite.com/delete-account. You have 30 days to cancel the request. See what is erased and what is kept in the Privacy Policy.
Block or report a player
From another player's profile or a friend request, you can block the player, or report the player or their photo. Reports reach the club's administration. For anything else, write to support@opraite.com.